Question 1

Do I need to create an account to shop online?

Accepted Answer

Creating an account helps us streamline your checkout and delivery experience, track purchases efficiently, and keep you updated via email about delivery schedule and completion.

Question 2

Do you offer any special pricing for contractors or pros?

Accepted Answer

Yes, we offer exclusive pricing for contractors, landscaping companies, construction firms, schools, government entities, and parks. Call us at 404.221.9285 to upgrade your account.

Question 3

What is the difference between Supersacks and Dump Out/Loose Bulk Delivery?

Accepted Answer

SuperSacks hold up to one cubic yard and are delivered via flatbed truck with forklift placement. Dump Out/Loose Bulk products arrive in a loose pile via dump truck, ideal for contractors with equipment to handle large quantities.

Question 4

Can I receive more than one product type in a delivery?

Accepted Answer

Yes, palletized or supersack bag options can be mixed in a single flatbed delivery. Dump out/loose bulk deliveries are limited to one product type at a time.

Question 5

How long will it take to receive my delivery?

Accepted Answer

We deliver Monday to Friday 7 AM to 4 PM and Saturdays 8 AM to 12 PM. Typically 1 to 3 business days. During peak season or bad weather, times may shift.

Question 6

How much is your delivery fee and what areas do you deliver to?

Accepted Answer

Our delivery fee varies based on your location and order. We deliver within a 60-mile radius of Atlanta, including Kennesaw, Milton, Alpharetta, Cumming, Loganville, Peachtree City, Stockbridge, and more.

Question 7

Do you have a purchase minimum on delivery items?

Accepted Answer

We have a delivery minimum for bulk items only. You need to order at least 2 cubic yards of material for loose bulk delivery.

Question 8

What is your return policy?

Accepted Answer

We accept returns within 2 days of delivery for unused Super Sack bags and full unopened pallets of stone. A delivery fee applies for pickup. All sales are final for loose bulk products, pine straw, and partial pallets.

Question 9

I need help figuring out how much material I need for my yard, can you help?

Accepted Answer

We have a cubic yard calculator available on each product page, along with helpful diagrams. You can also call us for extra assistance.

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